Laevigate Solutions was established with the objective of providing high quality support services and solution to global business, thereby giving a fresh impetus to their critical process.

Based out of Hyderabad, Andhra Pradesh in India, Laevigate is one of the Quality Business Process Outsourcing corporations with complete competency in Customer Interaction. Having been in the business for over one year through building long-lasting relationship with major industries, the Laevigate team boasts of an enviable track record. We intend to cash on the available expertise and transform the way business is done and become the leading Customer Value Management establishment in the world.

At Laevigate, we believe in providing quality service and support at all levels of business with regular feed back from the customers ranging from sales, marketing, accounts, and support and customer services.

The dynamic nature of business interaction in a multicultural work environment calls for excellent communication skills and thorough process knowledge. We offer you a wide range of customized customer services call center training solutions. Our customer service call center training programs include comprehensive skill enhancing programs, on the job training, refresher courses and testing among others.

Our ability and expertise in managing voice process allows us to provide call center services from India for various functions like customer service, sales and IT helpdesk. We specialize in effective and innovative solutions to help corporate employees enhance their comprehensive professional skills.

We offer a variety of formal and informal customer service call center training programs at every level to help you acquire and build specialized skills faster. Our training modules are split into three levels, which enable the trainees to master a core curriculum at each stage of development, and then move on to the next level of specialized training. The curriculum will vary, depending on your level, industry.

Group and specialization. But it would involve developing a portfolio of business, technology and industry expertise, together with professional skills such as leadership, communication, management, business acumen and selling. This will help in the acquisition and building of specialized skills faster.

Our Team

With a large pool of professional workforce, world-class facilities and infrastructure, increasing good telecom connectivity and the capability to handle a range of services, gives quite a good reason for prospective partners to make that wise outsourcing decision in favor of Laevigate Solutions.

Our Value Proposition:

Laevigate, a unique model-driven environment that enables organizations to understand their business and make informed decisions in order to optimize their business process and supporting systems. Modeling the enterprise and performing indepth analysis provides an understanding of the interrelationships among strategic direction, business process, applications, data and technologies.

Our Constant Improvement Roadmap:

• Achieve competitive advantage through the effective optimization and realignment of business strategy, process and systems.
• Extend intellectual capital such as process definitions and documentation throughout the enterprise and to the desktop of every individual.
• Bridge the communication gap between business analysts and operation specialists using visual models, thus effectively and efficiently aligning business and operations.
• Provide enterprise-wide global access via a central, web-server repository that allows anyone to manage, communicate and distribute business knowledge and models—anywhere and anytime.
• To meet business challenges through an integrated set of intelligent tools, methodologies and expert consulting services.